Country of origin

Qualityhats.fi is company based in Estonia and Finland. Product production country varies with differents brands.

Payment

Qualityhats.fi uses Stripe to process payments. Info on  Stripe can be found here. Stripe handles all creditcard infomation and we do not store card information ourselves.

Accepted payements via Stripe: Visa, MasterCard, American Express, Discover, JCB, Diners Club, SEPA, Sofort, iDeal, Giropay, Alipay, Apple Pay, Google Pay, ja Microsoft Pay for mobile and desktop.

Shipping

Qualityhats.fi uses various shipping services depending on the destination of a shipment. We ship our hats globally.

If you can’t find your country on the list when choosing shipping method, please contact us so that we can add your country.

Prices

Current prices are stated in our webstore. Prices are stated in euros. Qualityhats.fi reserves the right to change prices. Prices include 24% VAT. When ordering from some regions VAT will be deducted on checkout.

Shippingcost

Shipping to Finland 6,00 eur.
Shipping to Globally 12,00 eur.

The shipping cost is per order.

Sales area

We sell globally.

Deliverytime

Orders will be shipped the following working day after an order is made. Delivery time is dependat on what shipping method you choose.
If a product is sold out, we will inform you and you may wait for new products to arrive or cancel the order without cost.

Reclamations and faulty products

If a wrong or faulty product is delivered the customer have to inform the seller (Qualityhats.fi) as soon as possible.
The product may be sent back and can be replaced with the correct product or the order can be refunded.
Contact us at info@qualityhats.fi if you have a reclamation.

Replacment and refunds.

All products may be returned within 14 days of delivery.
Contact us at info@qualityhats.fi if you want to return your purchase.

Orders not picked up

An order not picked up is not the same as a return of product.

If a customer does not pick up the order when delivered, Qualityhats.fi will charge 20 eur. The payment is used for shipping the order back to us.

Returns

All returns have to be agreed on with the seller and a return notification has to be made.
Contact us at info@qualityhats.fi if you want to make a return.
Returns have to be made within 14 days of delivery.